Almost everything you wonder about our app
The following FAQ is adapted to Nordics and UK. If you're outside of these markets, please open the chatbox in the lower right corner and read the articles under "Help".
Recycling locations
How you can add curbside recycling or new, public and private bins.
Getting started
Depending on how you want to use the app, you can follow the two examples below to understand how to recycle with Bower.
Scanning at home
1. Scan your packages at home and recycle or place all scanned items in the bag you want to transport them in.
2. Find your nearest recycling location or register your own in the app.
3. Go to the recycling location, open the app and verify that you are close to a recycling bin.
4. Get rewarded with points directly in the app. Additionally, you will see how much carbon dioxide you are saving our planet with your deposit.
Scanning at the recycling Location
1. Find your nearest recycling location or register your own in the app.3.
3. Go to the closest bins, open the app and verify that you are near a recycling location.
3. Scan the barcode on your packaging. Then dispose of all items in the correct container.
4. Get rewarded with points directly in the app. Additionally, you will see how much carbon dioxide you are saving our planet with your deposit.
Recycling locations
Please fill in your details in “Contact us”. This will help us investigate why you’re having an issue.
If you have a recycling location closer to you than those shown on the card in the app, you can easily add it by clicking on "Add your bins" in the scanning view.
No worries, you can! Just add your curb-side recycling to the app by clicking on "Add your bins" in the scanning view.
You can deposit at all approved recycling locations across the country. The majority of all public bins can be found in the map function of the Bower app. Suppose you have a private recycling location (e.g. a community facility next to or in an apartment building) not already listed. In that case, you can easily add it to the app and start recycling there.
Please contact us using the help function in the Bower app.
Check that you have allowed Bower to access your location information in your phone settings. If that doesn't resolve the issue, please contact Bowers customer service.
Scanning items
All products with a barcode can be scanned. No matter if it's a ketchup bottle, juice container, bread bag, caviar tube, soap packet, egg carton... you name it, everything with a barcode!
No, the price of the goods you deposit is the same as usual.
Nope, you can deposit consumer packaging made of all types of materials (with a barcode). For example, soft plastic bread bags, paper and hard plastic juice cartons, metal caviar tubes and metal cans of tomato sauce.
If you have two or more packages of the same product, you only get points for one item. This limitation exists because packages of the same product have identical barcodes. Therefore our scanner cannot detect if you have multiple packages or scan the same package multiple times.
If you want to get points for all packs of the same product, you will need to wait one day to scan the next. The amount of carbon emissions you save, however, is tracked for all scanned items - with or without points.
Personal data
It's a requirement from our third-party supplier of coupons, ClearOn.
2. Identify yourself with BankID and choose your bank.
3. Done!
Trustly is implemented to make it easier for you and safer for us. Trustly is a licensed payment institution that is authorised and supervised by the Swedish Financial Supervisory Authority. You do not need to register with Trustly to use the service and we never store any information that can be used to access your bank account.
Please have a look at our Privacy Policy and Terms of Use for all information about that topic.
Rewards
The first thing you need to do is register an account.
As a Bowie (that's what we call our beloved app users) you can exchange the Bower points for cash and transfer them to your bank account, donate them to charity or use them for vouchers in our app marketplace.
You can donate your money to several organisations, covering the development and well-being of people, animals and nature.